This Privacy Policy explains how Stamps Backpackers Hostel Chiang Mai (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit our website or contact us.
We are committed to protecting your privacy and handling your data responsibly. If we ask you to provide information that can identify you, it will only be used in accordance with this policy.
This policy was last updated on 2025-11-22.
1. Information We Collect
We may collect information in the following situations:
A. Information you provide directly
- Name
- Email address
- Phone number
- Booking details (when using our booking partners)
- Tour inquiries or questions you submit through our contact form
- Any other information you voluntarily share with us
B. Information collected automatically
- IP address
- Browser type and device information
- Pages viewed and time spent on the website
- Cookies and usage analytics (e.g., traffic statistics)
C. Information collected by third-party providers
If you book a room or tour through our booking system or one of our partners, those platforms may collect additional information according to their own privacy policies.
2. How We Use Your Information
We use the information we collect for:
- Responding to questions and inquiries
- Managing bookings and reservations
- Arranging tours and activities you request
- Improving our website and guest experience
- Internal administrative purposes
- Sending important updates related to your stay or booking
We do not send marketing emails unless you have clearly opted in.
We do not sell your personal information.
3. When We Share Your Information
We may share your data only when necessary:
- Booking partners (e.g., Cloudbeds) to process reservations
- Tour operators if you request us to arrange a tour for you
- Legal authorities if required to comply with the law
- Service providers that help us operate this website (e.g., analytics tools)
We do not share your information with unrelated third parties for marketing.
4. Cookies and Tracking Technologies
Our website uses cookies to:
- Understand how visitors use the website
- Improve performance and usability
- Remember your preferences
- Provide basic analytics (such as Google Analytics)
Cookies do not give us access to your computer or any personal information unless you choose to provide it.
You can accept or decline cookies through your browser settings. Disabling cookies may limit certain website functionality.
5. Data Security
We take reasonable technical and organizational steps to protect your personal data from unauthorized access, alteration, or disclosure. However, no online transmission can be guaranteed 100 percent secure.
6. Links to External Websites
Our website may link to external sites such as booking platforms, social media, or tour partners. We do not control these websites and are not responsible for their privacy practices. Please review the privacy policies of any external sites you visit.
7. Your Rights
Depending on your location, you may have the right to:
- Request a copy of the personal data we hold about you
- Ask us to correct inaccurate information
- Request deletion of your data where legally applicable
- Withdraw consent for certain uses of your data
To make a request, contact us at:
Email: info@stamps-backpackers.com
We will respond within a reasonable timeframe.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your data, you can contact us at:
Stamps Backpackers Hostel Chiang Mai
1/11 Chaiyapoom Road, Chang Moi
Chiang Mai 50300, Thailand
Email: hello@stamps-backpackers.com